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Outsourcing procesów biznesowych (BPO)

Business Process Outsourcing (BPO)

Business processes as a source of innovation and excellence

More and more organizational functions continue to be outsourced to specific service providers as companies are looking to adopt new solutions, not only to reduce costs, but more importantly, to gain new resources and improved competencies. As such, these become a source of innovation that facilitate the advancement of entire organizations. Among the various functions, this objective can also be reached by outsourcing business processes (BPO) which has already become a popular management tool. This consists in separating service or information-based processes/functions and commissioning a third party or a different organizational unit within an organization with performing these tasks, out of the current country or location of operations.

Potential processes/functions for outsourcing

The most common business processes outsourced to third parties include a variety of back-office functions, i.e. supporting or administrative processes, indispensable, but not necessarily creating value. These can include any of the following:

  • Processing financial and accounting transaction (e.g. financial analysis, payroll, AR/AP, management reports, payments and document processing), 
  • Human resource management (e.g. recruitment, training, development, payroll, e-learning, pension schemes),
  • Order management (e.g. supplier efficiency measurement, procedure implementations, supplier selection, contract management),
  • Complex internal process management (e.g. customs clearance, membership form processing, waybill processing).

The advantages of using business process outsourcing include the following:

  • Ability to focus on strategic development,
  • Cost reduction in relation to the outsourced process,
  • Time savings,
  • Access to new skills and technologies,
  • Better quality and efficiency of work in the outsourced area,
  • Improved competitive advantage,
  • Reorganization of deficient processes.

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Rhenus Data Office
Polska Sp. z o.o.

al. Katowicka 66,
05-830 Nadarzyn,
telefon: +48 / 801 013 014
faks: +48 / 22 715 0 717
e-mail: info@rhenus-data.pl